Terms And Conditions

Just Medical Advice Limited Liability Partnership (“Just Medical Advice”) is the first owner, publisher and operator of the “www.justmedicaladvice.com” website as well as the application provided by Just Medical Advice (together, “Application ”), including but not limited to the mobile application ‘Just Medical Advice’.

By using the services, or by indicating your assent to this agreement, by signing into the Application and registering a user account with Just Medical Advice or any similar mechanism, you are agreeing to the terms of this agreement.

If you do not agree to all of the terms and conditions of this agreement, including the terms set forth in the section entitled “visitor communications,” do not access or use the service. If you do not agree to any other provisions of these terms of use or any section thereof, then you may not access or use the services. JUST MEDICAL ADVICE’s acceptance is expressly conditioned upon your assent to all of the terms and conditions of these terms of use, to the exclusion of all other terms.

We reserve the right to change or modify these Terms of Use at our sole discretion at any time. We will notify you of any material changes to the terms and conditions of this Agreement or to any service or other feature of the Services and you must accept such changes in order to continue your use and access thereof. If you do not accept such changes your use and/or access to the Services will be terminated. Any change or modification to these Terms of Use will be effective immediately upon posting by JUST MEDICAL ADVICE on this Application.

1. Nature and Applicability of Terms

Kindly carefully go through these terms and conditions (“Terms”) and the privacy policy available at www.justmedicaladvice.com (“Privacy Policy”) before you decide to access the Application or avail the services made available on the Application by JUST MEDICAL ADVICE. These Terms and the Privacy Policy together constitute a legal agreement (“Agreement”) between you and JUST MEDICAL ADVICE in connection with your visit to the Application and your use of the Services (as defined below).

2. To whom this Agreement applies

The Agreement pertains to and shall be relevant to you if you are:-

  • A medical practitioner or health care provider or a Para Medic or support group/s (whether an individual professional or an organization or an association/ society or in individual capacity) or similar institution wishing to be scheduled, or already scheduled, on the Application, including designated, authorised associates of such practitioner/s or institution/s/ association/s, society/ies (“Practitioner(s)”, “you” or “User”); or
  • A patient, his/her representatives, affiliates, searching for medical knowledge through the Application (“End-User”, “you” or “User”); or
  • Otherwise a user of the Application (“you” or “User”), all of whom shall collectively/singly be referred to as “Users/ User” and shall include all who have downloaded the software/ application.

This Agreement pertains to and is relevant to those services made available by Just Medical Advice on the Application, which are offered free of charge (some would be paid, going forward) to the Users (“Services”), including the following. In case of any charges/ fees which would be levied on users (either prospective or otherwise, the users would be informed by means of specific notifications highlighting the same.

SERVICES ON OFFER
JUST MEDICAL ADVICE enables the following services:-

  • A medical practitioner or health care provider or a Para Medic or support group/s – 1.) Create account 2.) Create healthcare awareness content in the form of blogs, tips, audio, video recordings and others 3.) Join a support group and share relevant healthcare information. 4.) Conduct webinars for Doctors and/ or patients/ community members with respect to relevant medical topics of interest.
  • For other Users - 1.) Creating account 2.) Browse and select Doctors which can be followed for relevant health feeds. 3.) Select health care field of interests and receive notifications with respect to the same 3.) Join support groups and access relevant information, also add comments to the said groups 4.) Access relevant health feeds via articles, blogs, tips, audio recordings, video recordings 5.) Attend webinars conducted by Doctors/paramedics.

The Services may change and/or altered from time to time, as and when the situation demands, at the sole discretion of JUST MEDICAL ADVICE and the Agreement will apply to your visit to and your use of the Application to avail the Service, as well as to all information provided by you on the Application at any given point in time. JUST MEDICAL ADVICE and the Application serves as a medium to create medical awareness and the Application should in no manner whatsoever be construed as a tool for diagnosis, prognosis of any disease/ disorder/ defect. JUST MEDICAL ADVICE prides itself in creating medical awareness. The Application is neither a tool for prescribing medications nor serves as a prescription and Users must consult or refer to their personal medical practitioners for the same.

This Agreement characterizes and outlines the terms and conditions under which you are allowed to use the Application and illustrates the manner in which JUST MEDICAL ADVICE shall treat your account while you are registered as a member with us. If you have any questions about any part of the Agreement, feel free to contact us at info@justmedicaladvice.com.

3. Applicability and Usage

  • By downloading or accessing and or retrieving the Application to use the Services, you irrevocably accept all the conditions stipulated in this Agreement and agree to abide by them. This Agreement supersedes all previous oral and written terms and conditions (if any) communicated to you. By availing any Service, you signify your acceptance to the terms and conditions of this Agreement.

    (i) JUST MEDICAL ADVICE reserves the right to modify and/or terminate any portion of this Agreement for any reason and at any time, and such amendments and modifications shall be informed to you in writing/ email and shall supersede and replace all previous versions of the same You should read the Agreement at regular intervals. Your use of the Application following any such modification constitutes your agreement to follow and be bound by the Agreement so modified. Any additional terms and conditions, disclaimers, privacy policies and other policies applicable in general and/ or to specific areas of this Application or to particular Service are also considered as part of the Agreement.

  • You acknowledge that you will be bound by this Agreement for availing any of the Services offered by JUST MEDICAL ADVICE. If you do not agree with any portion of the Agreement, please do not use the Application or avail any Services offered. Your access to use of the Website and the Services will be solely at the discretion of JUST MEDICAL ADVICE.
  • Upon termination, all obligations of and upon the User mentioned in this agreement will continue and survive termination.
  • The Agreement is published in compliance of, and is governed by the provisions of Indian law, including but not limited to:
    • the Indian Contract Act, 1872,
    • the (Indian) Information Technology Act, 2000, and
    • Other extant laws within Indian Territories
    • Laws relating to health Compliances.

4. Conditions of use

You must be 18 years of age or older to register, use the Services, or visit or use the Application in any manner. By registering, visiting and using the Application or accepting this Agreement, you represent and warrant to JUST MEDICAL ADVICE that you are 18 years of age or older, and that you have the right, authority and capacity to use the Application and the Services available through the same, and agree to and abide by this Agreement.

5. Terms of use applicable to all users

General Applicability

  • The content on the pages of the application is for general information only. It is subject to change without use. Neither JUST MEDICAL ADVICE nor any Third Party provides any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information offered on this application for any particular purpose.
  • You acknowledge that such information and materials may contain inaccuracies or errors and JUST MEDICAL ADVICE expressly excludes liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this Application is entirely at your own risk, for which JUST MEDICAL ADVICE shall not be liable. It shall be your own responsibility to ensure that any information dispensed on the application, products or information available through this application meet your specific requirements.
  • From time to time the application may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). JUST MEDICAL ADVICE has no responsibility for the content of the linked website/s.
  • You may not create a link to this Application from another website or document without JUST MEDICAL ADVICE's prior written consent.
  • All information, content and material, including the software, text, images, graphics, video and audio services are copyrighted property of JUST MEDICAL ADVICE. All trademarks, services marks, trade names, and trade dress are proprietary to JUST MEDICAL ADVICE. You understand that "JUST MEDICAL ADVICE is a trademark under registration owned by JUST MEDICAL ADVICE LLP. This trademark may not be used in any manner without prior written consent of JUST MEDICAL ADVICE. No information, content or material from the services may be copied, downloaded, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any way without obtaining prior written permission from JUST MEDICAL ADVICE and nothing shall be deemed to confer a license of or any other right, interest or title to or in any of the intellectual property rights belonging to JUST MEDICAL ADVICE, to the User. JUST MEDICAL ADVICE retains full and complete title to the information, content or materials and all intellectual property rights therein.
  • JUST MEDICAL ADVICE or any of its subsidiaries or content partners shall have no responsibility for any loss or damage caused due to electronic and / or software, including loss of data or effect on the processing speed of the electronic, which result from the use of our services
  • You may not decompile, reverse engineer, or disassemble the contents of the website and or the Application. You will not (a) use the service for commercial purposes towards your benefit of any kind, or (b) advertise or sell services or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind, or use the service in any manner that is unlawful, or harms JUST MEDICAL ADVICE or any other person or entity as determined by JUST MEDICAL ADVICE.
  • The Application when launched by JUST MEDICAL ADVICE would be compatible with Android version 4.1 jelly bean (API level 16) and above of the Android operating system and all the current iOS versions. JUST MEDICAL ADVICE shall hold no responsibility nor be liable and neither will have any obligation if on any other devices than mentioned in this clause.
  • In the event of breach of the terms and conditions of these Terms of Use by the User, the User shall be promptly liable to indemnify JUST MEDICAL ADVICE for all the costs, losses and damages caused to JUST MEDICAL ADVICE as a result of such a breach.
  • In the event of your breach of these Terms of Use, you agree that JUST MEDICAL ADVICE will be irreparably harmed and will not have an adequate remedy in money or damages. JUST MEDICAL ADVICE therefore, shall be entitled in such event to obtain an injunction against such a breach from any court of competent jurisdiction immediately upon request. JUST MEDICAL ADVICE’s right to obtain such relief shall not limit its right to obtain other remedies.
  • From time to time this Application may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • JUST MEDICAL ADVICE holds no responsibility and shall not be liable in case of the User, buying, consuming, selling or using any of the products advertised on the Application from links to other websites. In fact the User does so, at his own risk. JUST MEDICAL ADVICE recommends that before consuming, buying or selling any such products as mentioned in this clause, it is the duty of the User to consult his/her medical practitioner prior to such buying, consumption sale and usage.
  • There may be links to other websites not operated by JUST MEDICAL ADVICE. However, it does not mean JUST MEDICAL ADVICE is endorsing the content of those other party websites or their products/services. JUST MEDICAL ADVICE is not responsible for content not generated by the company or the content included in websites operated by third parties

5.1 USER ACCOUNT AND DATA PRIVACY

  • The terms “personal information” and “sensitive personal data or information” are reproduced in the Privacy Policy.
  • JUST MEDICAL ADVICE may by its Services, collect information relating to the devices through which you access the Website, and anonymous data of your usage. The information may be used only for improving the quality of JUST MEDICAL ADVICE’s services and to build new services.
  • The Application allows JUST MEDICAL ADVICE to have access to registered Users’ personal email or phone number, for communication purpose so as to provide you a better way of security, providing notifications, for obtaining feedback in relation to the services provided by JUST MEDICAL ADVICE on the application.
  • The Privacy Policy sets out:-
    • The type of information collected from Users, including sensitive personal data or information;
    • The purpose, means and modes of usage of such information;
    • How and to whom JUST MEDICAL ADVICE will disclose such information; and,
  • The User is expected to read and understand the Privacy Policy, so as to ensure that he or she has the knowledge of:
    • the fact that certain information is being collected;
    • the purpose for which the information is being collected;
    • the intended recipients of the information;
    • the nature of collection and retention of the information;
    • the various rights available to such Users in respect of such information.
  • JUST MEDICAL ADVICE shall not be responsible in any manner for the authenticity of the personal information or sensitive personal data or information supplied by the User to JUST MEDICAL ADVICE or to any other person acting on behalf of JUST MEDICAL ADVICE.
  • The User is responsible for maintaining the confidentiality of the User’s account access information and password, if the User is registered on the website or the Application. The User shall be responsible for all usage of the User’s account and password, whether or not authorized by the User. The User shall immediately notify JUST MEDICAL ADVICE of any actual or suspected unauthorized use of the User’s account or password. Although JUST MEDICAL ADVICE will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of JUST MEDICAL ADVICE or others due to such unauthorized use.
  • If a User provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or JUST MEDICAL ADVICE has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, JUST MEDICAL ADVICE has the right to discontinue the Services to the User at its sole discretion. JUST MEDICAL ADVICE may use such information collected from the Users from time to time for the purposes of debugging customer support related issues.
  • Accounts created by the User on the application, shall only be created once, User accepts the term and conditions of this agreement. Information is provided on an as-is basis and JUST MEDICAL ADVICE does not validate the said information and makes no representation in connection therewith. You should contact the relevant Practitioner / Para Medic or info@justmedicaladvice.com in case you wish to point out any discrepancies or add, delete, or modify the information in any manner.
  • While JUST MEDICAL ADVICE strives to maintain the highest levels of service availability, JUST MEDICAL ADVICE is not liable for any interruption that may be caused to your access of the Services
  • The ‘Notifications” provided by the JUST MEDICAL ADVICE is only a supplementary way of reminding you of the latest updates on the Application or renewed news feeds that maybe updated. JUST MEDICAL ADVICE is not liable if for any reason Notifications are not delivered to you or are delivered late or delivered incorrectly, despite its best efforts. In case you do not wish to receive the Notifications, you can send an email to info@justmedicaladvice.com.
  • It is your responsibility to keep your correct mobile number and email ID updated in your User Account. The notifications/ updates will be sent to the account associated with this mobile number and/or email ID. JUST MEDICAL ADVICE is not responsible for any loss or inconvenience caused due to your non-updation of your contact details for the User Account
  • JUST MEDICAL ADVICE uses industry–level security and encryption to your User Account. However, JUST MEDICAL ADVICE does not guarantee to prevent unauthorized access if you lose your login credentials or they are otherwise compromised. Please safeguard your login credentials and report any actual suspected breach of account to info@justmedicaladvice.com.
  • If you access your dependents’ account through your User Account by registering your dependents with your own User Account, you are deemed to be responsible for the records of your dependents and all obligations that your dependants would have had had they maintained their own separate individual User Accounts.
  • Return of User’s Data: Upon request by a User made within 30 (thirty) days after the effective date of termination of a Subscription Services subscription due to non­payment, or any other reason whatsoever which JUST MEDICAL ADVICE finds is detrimental to its image, JUST MEDICAL ADVICE will make available to the User for download a copy of such User’s data in pdf format or any other format as determined by JUST MEDICAL ADVICE. After such 30 (thirty) days period, JUST MEDICAL ADVICE shall have no obligation to maintain or provide any of such User’s data and shall thereafter, unless legally prohibited, delete all User’s data in its systems or otherwise in its possession or under its control. In cases where User terminates the subscription voluntarily, it will be the sole responsibility of the User to make a copy of their data before terminating the subscription ­ Users data will not be available after termination of subscription in such cases.
  • JUST MEDICAL ADVICE shall have no obligation/ no responsibility towards the User for and in respect of the speed of internet, Wifi Facility as and when available, use of 3G, 4G services towards use of the application by the User. Any loss of data, communication etc on account of default in internet services as highlighted above shall be the sole responsibility of the service provider and JUST MEDICAL ADVICE does not share any responsibility for the same.
  • JUST MEDICAL ADVICE holds no responsibility on charges levied by the service provider in respect of internet data use and charges incurred by the User for the use of the application through the internet. The same shall be the responsibility of the service provider and JUST MEDICAL ADVICE shall not be responsible for any grievance relating to the service as provided by the service provider.
  • Misappropriation/ Nicking of User Services:
    You agree to notify JUST MEDICAL ADVICE immediately, in writing or by mail to info@justmedicaladvice.com , if your content is stolen or if you become aware at any time that your account with any Service is being misused or being used fraudulently. When you call or write, you must provide your account details and a detailed description of the circumstances of the theft or fraudulent use of the Services. Failure to do so promptly or within a reasonably prompt time period, Fifteen (15) days after discovery of the improper use may result in the termination of your Subscription Services and additional charges to you. You will be liable for all use of the Subscription Services if your account is misused and also for any and all stolen Subscription Services or fraudulent use of the Service. Notwithstanding anything herein to the contrary, JUST MEDICAL ADVICE shall not be liable to extend the subscription period or waive­off any fees if any, on account of such theft or fraudulent use. This includes, but is not limited to, modem hijacking, wireless hijacking, or other fraud arising out of a failure of your internal or corporate security procedures. JUST MEDICAL ADVICE will not issue refunds for fraudulent use resulting from your negligent or willful acts or those of an authorized user of your Subscription Services.

5.2. Positioning of Medical Practitioners

JUST MEDICAL ADVICE’s positioning of the Medical Practitioners on its Application, is a fully automated system that positions the Practitioners, their profile and information regarding their Practice on its Application. These positioning of Medical Practitioners do not represent any fixed objective ranking or endorsement by JUST MEDICAL ADVICE. JUST MEDICAL ADVICE will not be liable for any change in the positioning of the Practitioners, which may take place from time to time. The positioning of Practitioners will be based on automated computation of the various factors including inputs made by the Users including their comments and feedback and as decided by JUST MEDICAL ADVICE for which JUST MEDICAL ADVICE reserves all rights. Such factors may change from time to time, in order to improve the positioning algorithm. JUST MEDICAL ADVICE in no event will be held responsible for the accuracy and the relevancy of the positioning order of the Practitioners the Application.

6. Propagation of information, storing of content

  • JUST MEDICAL ADVICE collects, directly or indirectly, and displays on the Application, relevant information regarding the profile and practice of the Practitioners, such as their specialisation, and other necessary details. JUST MEDICAL ADVICE takes reasonable efforts to ensure that such information is updated at frequent intervals. Although JUST MEDICAL ADVICE screens and vets the information and photos submitted by the Practitioners, it cannot be held liable for any inaccuracies or incompleteness represented from it, despite such reasonable efforts.
  • The Services provided by JUST MEDICAL ADVICE or any of its licensors or service providers are provided on an "as is" and “as available’ basis, and without any warranties or conditions (express or implied, including the implied warranties of merchantability, accuracy, fitness for a particular purpose, title and non-infringement, arising by statute or otherwise in law or from a course of dealing or usage or trade). JUST MEDICAL ADVICE does not provide or make any representation, warranty or guarantee, express or implied about the Application or the Services. JUST MEDICAL ADVICE does not guarantee the accuracy or completeness of any content or information provided by Users on the Application. To the fullest extent permitted by law, JUST MEDICAL ADVICE disclaims all liability arising out of the User’s use or reliance upon the Application, the Services, representations and warranties made by other Users, the content or information provided by the Users on the Application, or any opinion or suggestion given or expressed by JUST MEDICAL ADVICE or any User in relation to any User or services provided by such User.
  • The Application may be linked to the application of third parties, affiliates and business partners. JUST MEDICAL ADVICE has no control over, and not liable or responsible for content, accuracy, validity, reliability, quality of such s/application or made available by/through our Application. Inclusion of any link on the Application does not imply that JUST MEDICAL ADVICE endorses the linked site. User may use the links and these services at User’s own risk.
  • JUST MEDICAL ADVICE assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect User’s equipment on account of User’s access to, use of, or browsing the Application or the downloading of any material, data, text, images, video content, or audio content from the Application. If a User is dissatisfied with the Application, User’s sole remedy is to discontinue using the Application.
  • If JUST MEDICAL ADVICE determines that you have provided fraudulent, inaccurate, or incomplete information, including through feedback, JUST MEDICAL ADVICE reserves the right to immediately suspend your access to the Application or any of your accounts with the Application and makes such declaration on the Application alongside your name as determined by JUST MEDICAL ADVICE for the protection of its business and in the interests of Users. You shall be liable to indemnify JUST MEDICAL ADVICE for any losses incurred as a result of your misrepresentations or fraudulent feedback that has adversely affected the Application and or its Users.

7. Interactions with other Users and or Medical Practitioners/ Forums/ Support Groups

  • User interaction would be permitted on the Application. JUST MEDICAL ADVICE strives to provide interaction amongst its users for creating better awareness. Users would be entitled to communicate with doctors and or other users through forums/support groups for the purpose of acquiring knowledge on certain medical issues
  • You understand and agree that any interactions and associated issues with other Users including but not limited to your health issues and your experiences is strictly between you and the other Users. You shall not hold JUST MEDICAL ADVICE responsible for any such interactions and associated issues. For avoidance of doubt, JUST MEDICAL ADVICE is not involved in providing any diagnosis or prognosis or treatment and hence is not responsible for any outcome between you and the Practitioner/ forums (support groups)/ support group members you interact with, pursuant to any interactions on the Application.
  • If you decide to engage with a Medical Practitioner/ forums/support group to provide medical services to you, you do so at your own risk. The results of any search you perform on the Application for Practitioners/ Support Groups should not be construed as an endorsement by JUST MEDICAL ADVICE of any such particular Practitioner. JUST MEDICAL ADVICE shall not be responsible for any breach of service or service deficiency by any Practitioner/ support group. We cannot assure nor guarantee the ability or intent of the Practitioner(s) and or forums (support groups) to fulfil their obligations towards you. We advise you to perform your own investigation prior to selecting a Practitioner and or support group.
  • Without prejudice to the generality of the above, JUST MEDICAL ADVICE will not be liable for:
    • any wrong medication or treatment or advice quality being given by the Practitioner(s) and or support group, or any medical negligence on part of the Practitioner(s);
    • any type of inconvenience suffered by the User due to a failure on the part of the Practitioner to provide agreed services or to make himself/herself available at the appointed time, no show by the Practitioner, inappropriate treatment, or similar difficulties;
    • any misconduct or inappropriate behaviour by the Practitioner or the Practitioner’s staff and or forums (support group);
    • any medical eventualities that might occur subsequent to using the services of a practitioner enlisted on the Application of JUST MEDICAL ADVICE, whom the User has selected on the basis of the information available on the Application or with whom the User has booked an appointment through the Application
  • Further, JUST MEDICAL ADVICE shall not be liable, under any event, for any comments or feedback given by any of the Users in relation to the services provided by another User. All such feedback should be made in accordance with applicable law. The option of Users to give feedback remains at sole discretion of JUST MEDICAL ADVICE and may be modified or withdrawn at its sole discretion. JUST MEDICAL ADVICE may moderate such feedback at any time. JUST MEDICAL ADVICE shall not be obliged to act in any manner to give effect to the content of Users’ feedback, such as suggestions for not propagating a particular Practitioner from the Application

8. Usage with respect to Webinars

General Terms

  • Webinars shall include presentations, lectures, workshops or seminars that are transmitted over the Application using video conferencing software. Past webinars may be accessed completely or in part from the JUST MEDICAL ADVICE Application. Experts who present their knowledge of a topic presented in a Webinar and are not employed by JUST MEDICAL ADVICE.
  • The content of the webinars and this website is for informational purposes only. The User may use any information or materials available on the website at his/her own risk
  • JUST MEDICAL ADVICE reserves the right to make some or all of the webinars and webcast archives of the website restricted to visitors or registered users based on criteria stated herein
  • Attendance for the webinar is only allowed once the User has created his signed up and logged into the application.
  • Attendance for the webinar is free. However certain charges will be levied for attending particular webinars which would be informed to Users via notifications on their IDs. Once attendance for a webinar is confirmed, the User is entitled to cancel attendance, which must be addressed to JUST MEDICAL ADVICE at info@justmedicaladvice.com 3 days prior to the date and time of the webinar. It is regretted that cancellations made after this time will not be accepted and the delegate will be liable to pay the full fee (if any) towards the attendance for the webinar.
  • The User assumes the responsibility of the use of the webinars.
  • Participants for the webinar should respect the following rules
    • By adding data or information the same would be shared with the rest of the users
    • Webinars constitute a forum of exchange but the same do not entitle the User to create controversy in which case, User account maybe suspended at the sole discretion of JUST MEDICAL ADVICE.Contributions to the webinar can be deleted when
      • They are considered disrespectful, threatening, unfounded, slanderous, inappropriate, ethical or socially discriminatory or occupationally reprehensible or which in any way, can cause material or non-material damages to the organization, its employees, partners or a third person
      • They configure any act or omission contrary to the laws and/or conditions of use, the rest of policies and conditions that regulate the access and use of the Application
      • They are redundant or manifest religious or xenophobic propaganda
      • They are contrary to a law, morals, good faith and public order or contain any computer virus or similar software routine, capable of violating rights of industrial, intellectual, images or other property rights of third parties.
  • Webinar participation may require you to configure your settings (audio/video firewalls) on your web-device and computer upon first use, or require you to download software for your operating system. Please note that you may require administrator privileges on your computer to be able to manually install software. JUST MEDICAL ADVICE is not responsible for Users who fail to download the appropriate software and/or verify their computer configuration or rich media players before the webinar begins. Failure to do so and inability to view the webinar is not the responsibility of JUST MEDICAL ADVICE.
  • Webinars contain content which includes without limitation images, illustrations, designs, icons, photographs, video clips, sounds, text, data and other materials displayed or available on the Webinar (the "Content") that is protected by copyright, trademark, trade dress, and/or other proprietary rights of JUST MEDICAL ADVICE and third-party content providers (all parties, including JUST MEDICAL ADVICE are singly and collectively the "Providers"). You agree to comply with any and all restrictions regarding use of the Content.
  • JUST MEDICAL ADVICE and its subsidiaries are not responsible for the content of the webinars provided by third parties, thus they shall not be liable for the accuracy, veracity, legality of the information, documentation, opinions or any other content provided by the Speaker or included in the webinars.
  • No content from this webinar may be copied, republished, uploaded, or otherwise distributed. User may not sublicense, transfer or otherwise make available any content to any third party for commercial purposes or financial gain or use the content in any other media or in any location. You may not alter or modify the content in any way without written permission of JUST MEDICAL ADVICE. Notwithstanding the foregoing, you may download one (1) copy of the materials on any single computer solely for your personal, non-commercial use, so long as all copyright and other proprietary notices remain intact and are prominently displayed. You understand and agree that your use of webinar is at user's own risk. User shall be responsible for protecting the confidentiality of user's password(s). JUST MEDICAL ADVICE shall not be responsible for any views, comments, criticisms, statements expressed by Users through the relevant webinars.

9. Relationship of User

  • Please note that some of the content, text, data, graphics, images, information, suggestions, guidance, and other material (collectively, “Information”) that may be available on the Application (including information provided in direct response to your questions or postings) may be provided by individuals in the medical profession. The provision of such Information does not create a licensed medical professional/patient relationship, between JUST MEDICAL ADVICE and you and does not constitute an opinion, consultation, or diagnosis or treatment of any particular condition, but is only provided to assist you in creating awareness with respect to certain disorders, diseases, conditions from a licensed and qualified practitioner. JUST MEDICAL ADVICE and its Application aims and strives to provide awareness and information of certain diseases, disorder and conditions but in no manner is a proponent of providing medical consultation over this Application.
  • JUST MEDICAL ADVICE hereby expressly clarifies that, the Information that you obtain or receive from JUST MEDICAL ADVICE and its employees, contractors, partners, sponsors, advertisers, licensors or otherwise on the Application is for informational purposes only. We make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, quality of work, expertise or other information provided on the Application.
  • The Services are not intended to be a substitute for getting in touch with emergency healthcare. If you are an User facing a medical emergency (either on your or an another person’s behalf), please contact an ambulance service or a medical practitioner in your vicinity or a hospital directly.

10. Sound outs

  • The User hereby grants consent to JUST MEDICAL ADVICE to transfer the health related queries posted by the User to Practitioners for the provision of the services under JUST MEDICAL ADVICE and agrees that any such information provided by the User will be subject to our Privacy Policy.
  • The Application is intended for general purposes only and is not meant to be used in emergencies. The Application only serves as a medium for the purpose of creating health awareness amongst the masses with regards to disorders, diseases, and or conditions.
  • The User understands and agrees that any interactions and associated issues with the Practitioner and or forums/support groups on the Application including but not limited to the User’s health issues and the User’s experiences is strictly between the User and the Medical Practitioner and or forums/support group. The User shall not hold JUST MEDICAL ADVICE responsible for any such interactions and associated issues. JUST MEDICAL ADVICE is not involved in providing any medical consultation or diagnosis or treatment and hence is not responsible for any outcome between the User and the Practitioner, the User interacts with. If you decide to engage with a Practitioner to provide medical services to for you, you do so at your own risk. JUST MEDICAL ADVICE shall not be responsible for any breach of service or service deficiency by any doctor or health care provider.

11. Content ownership and Copyright conditions of access

  • The contents listed on the Application are (i) User generated content, or (ii) belong to JUST MEDICAL ADVICE. The information that is collected by JUST MEDICAL ADVICE directly or indirectly from the Users and the Medical Practitioners / Para medics and shall belong to JUST MEDICAL ADVICE. Copying of the copyrighted content published by JUST MEDICAL ADVICE on the Application for any commercial purpose or for the purpose of earning profit will be a violation of copyright and JUST MEDICAL ADVICE reserves its rights under applicable law accordingly.
  • JUST MEDICAL ADVICE authorizes the User to view and access the content available on or from the Application solely for ordering, receiving, delivering and communicating only as per this Agreement. The contents of the Application, information, text, graphics, images, logos, button icons, software code, design, and the collection, arrangement and assembly of content on the Application (collectively, JUST MEDICAL ADVICE ‘s Content "), are the property of JUST MEDICAL ADVICE and are protected under copyright, trademark and other laws. User shall not modify JUST MEDICAL ADVICE’s content or reproduce, display, publicly perform, distribute, or otherwise use the JUST MEDICAL ADVICE’s content in any way for any public or commercial purpose or for personal gain.
  • User shall not access the Services for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes.

12. Re-evaluation and Comments/ Opinions

By using this Application, you agree that any information shared by you with JUST MEDICAL ADVICE or with any Medical Practitioner/ Para Medic will be subject to our Privacy Policy.

You are solely responsible for the content that you choose to submit for publication on the Application, including any feedback, ratings, or reviews (“Review Content”) relating to Practitioners or other healthcare professionals. The role of JUST MEDICAL ADVICE in publishing Review Content is restricted to that of an ‘intermediary’ under the Information Technology Act, 2000. JUST MEDICAL ADVICE disclaims all responsibility with respect to the content of Review Content, and its role with respect to such content is restricted to its obligations as an ‘intermediary’ under the said Act. JUST MEDICAL ADVICE shall not be liable to pay any consideration to any User for re-publishing any content across any of its platforms. Your publication of reviews and feedback on the Application is governed by the relevant Clauses above of these Terms and conditions. Without prejudice to the detailed terms stated in the relevant clauses above, you hereby agree not to post or publish any content on the Application that (a) infringes any third-party intellectual property or publicity or privacy rights, or (b) violates any applicable law or regulation. JUST MEDICAL ADVICE at its sole discretion may choose not to publish your reviews and feedback, if so required by applicable law.

You agree that JUST MEDICAL ADVICE may contact you through telephone, email, SMS, or any other electronic means of communication for the purpose of:

  • Obtaining feedback in relation to Application or services; and/or
  • Obtaining feedback in relation to any Practitioners and or support groups listed on the Application; and/or
  • Resolving any complaints, information, or queries by Practitioners regarding your Review Content; and you agree to provide your fullest co-operation further to such communication by JUST MEDICAL ADVICE

JUST MEDICAL ADVICE’s Feedback Collection and Fraud Detection Policy, is annexed as the Schedule hereto, and remains subject always to these Terms.

13. Autonomous Facilities

Your use of each Service confers upon you only the rights and obligations relating to such Service, and not to any other service that may be provided by JUST MEDICAL ADVICE.

14. Advertising, Promotion and Publicity Rights

  • JUST MEDICAL ADVICE reserves the rights to display sponsored ads on the Website. These ads would be marked accordingly. Without prejudice to the status of other content, JUST MEDICAL ADVICE will not be liable for the accuracy of information or the claims made in the same. JUST MEDICAL ADVICE does not encourage the Users to visit the Featured/Suggested/Sponsored Listings page or to avail any services from them. JUST MEDICAL ADVICE will not be liable for the services of the providers of the Featured/ Suggested/Sponsored Listings.
  • You represent and warrant that you will use these Services in accordance with applicable law. Any contravention of applicable law as a result of your use of these Services is your sole responsibility, and JUST MEDICAL ADVICE accepts no liability for the same.

15. Responsibilities relating to Content

  • As mandated by Regulation by the emblems act, Indian Penal Code, JUST MEDICAL ADVICE hereby informs Users that they are not permitted to host, display, upload, modify, publish, transmit, update or share any information that:
    • belongs to another person and to which the User does not have any right to;
    • is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
    • harm minors in any way;
    • infringes any patent, trademark, copyright or other proprietary rights;
    • violates any law for the time being in force;
    • deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
    • impersonate another person;
    • contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
    • threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation
  • Users are also forbidden from:
    • violating or attempting to violate the integrity or security of the Application or any JUST MEDICAL ADVICE’s Content;
    • transmitting any information (including job posts, messages and hyperlinks) on or through the Application that is disruptive or competitive to the provision of Services by JUST MEDICAL ADVICE
    • intentionally submitting on the Application any incomplete, false or inaccurate information;
    • making any unsolicited communications to other Users;
    • using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Application;
    • attempting to decipher, decompile, disassemble or reverse engineer any part of the Application;
    • copying or duplicating in any manner any of the JUST MEDICAL ADVICE’s Content or other information available from the application;
    • framing or hot linking or deep linking any JUST MEDICAL ADVICE’s Content
  • Users shall also be forbidden from
    • violating or attempting to violate the integrity or security of the Application or any JUST MEDICAL ADVICE’s Content;
    • transmitting any information (including job posts, messages and hyperlinks) on or through the Application that is disruptive or competitive to the provision of Services by JUST MEDICAL ADVICE
    • intentionally submitting on the Application any incomplete, false or inaccurate information
    • making any unsolicited communications to other Users
    • using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Application);
    • attempting to decipher, decompile, disassemble or reverse engineer any part of the Application;
    • copying or duplicating in any manner any of the JUST MEDICAL ADVICEs Content or other information available from the Application
    • framing or hot linking or deep linking any JUST MEDICAL ADVICE Content
    • Sending any communication that can be classified as ‘spam’ defined as under, including but not limited to:-
      • Irrelevant or unsolicited messages sent over the Internet, typically to large numbers of users, for the purposes of advertising, phishing, spreading malware, etc.
      • Unwanted or intrusive advertising on the Application:
      • send the same or similar message indiscriminately
      • any content that is reported as spam by its receiver
  • JUST MEDICAL ADVICE upon obtaining knowledge by itself or been brought to actual knowledge by an affected person in writing or through email signed with electronic signature about any such information (as mentioned above) generated by Users, or on being notified by the appropriate Government or its agency that the Application is being used by the User to commit any unlawful act and/or is being used in violation of the clauses mentioned herein above, shall be entitled to remove or disable access to the material or information that is in contravention of the respective clause. JUST MEDICAL ADVICE shall also be entitled to preserve such information and associated records for at least 90 (ninety) days for production to governmental authorities for investigation purposes.
  • In case of non-compliance with any applicable laws, rules or regulations, or the Agreement (including the Privacy Policy) by a User, JUST MEDICAL ADVICE has the right to immediately terminate the access or usage rights of the User to the Application and Services and to remove non-compliant information from the Application.
  • JUST MEDICAL ADVICE may disclose or transfer User-generated information to its affiliates or governmental authorities in such manner as permitted or required by applicable law, and you hereby consent to such transfer. JUST MEDICAL ADVICE will comply with any duly-issued government or court directions to disable access to the User-generated information, should it be found to be illegal by a competent governmental authority.
  • JUST MEDICAL ADVICE may use the content as and when required for debugging or rectifying the application or resolve any issues.

16. Terminination

  • JUST MEDICAL ADVICE reserves the right to suspend or terminate a User’s access to the Application and the Services with or without notice and to exercise any other remedy available under law, in cases where:-
    • Such User breaches any terms and conditions of the Agreement
    • A third party reports violation of any of its right as a result of your use of the Services
    • JUST MEDICAL ADVICE is unable to verify or authenticate any information provided to the Application by a User;
    • JUST MEDICAL ADVICE has reasonable grounds for suspecting any illegal, fraudulent or abusive activity on part of such User; or
    • JUST MEDICAL ADVICE believes in its sole discretion that User’s actions may cause legal liability for such User, other Users or for JUST MEDICAL ADVICE or are contrary to the interests of the Application.
  • Once temporarily suspended, indefinitely suspended or terminated, the User may not continue to use the Application under the same account, a different account or re-register under a new account. On termination of an account due to the reasons mentioned herein, such User shall no longer have access to data, messages, files and other material kept on the Application by such User. The User shall ensure that he/she/it has continuous backup of any Services the User has availed of in order to comply with the User’s record keeping process and practices.

17. Limitation of Liability

In no event, including but not limited to negligence, shall JUST MEDICAL ADVICE or any of its directors, officers, employees, agents or content or service providers (collectively, the “Safeguarded Entities”) be liable for any direct, indirect, special, incidental, consequential, exemplary or punitive damages arising from, or directly or indirectly related to, the use of, or the inability to use, the Application or the content, materials and functions related thereto, the Services, User’s provision of information via the Application, lost business or lost Users, even if such Protected Entity has been advised of the possibility of such damages. In no event shall the Safeguarded Entities be liable for:

  • provision of or failure to provide all or any service by Practitioners to Users contacted or managed through Application
  • any content posted, transmitted, exchanged or received by or on behalf of any User or other person on or through the Application;
  • any unauthorized access to or alteration of your transmissions or data; OR
  • any other matter relating to the application or the Service. In no event shall the total aggregate liability of the Safeguarded Entities to a User for all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from this Agreement or a User’s use of the Application or the Services exceed, in the aggregate Rs. 100/- (Rupees One hundred Only).
  • JUST MEDICAL ADVICE shall not be held responsible for any act, including but not limited to, loss of data, unavailability or service and/ or user discomfort which might follow on account of maintenance of the Application, up gradation of the Application, viruses and hacking attacks or any act which might occur by Force Majeure.

18. Indemnity

User agrees to indemnify and hold harmless JUST MEDICAL ADVICE, its affiliates, officers, directors, employees, consultants, licensors, agents, and representatives from any and all third party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from User’s access to or use of Service, violation of this Agreement, or infringement, or infringement by any other User of his/her/its account, of any intellectual property or other right of any person or entity. JUST MEDICAL ADVICE will notify you promptly of any such claim, loss, liability, or demand, and in addition to your foregoing obligations, you agree to provide us with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.

19. Applicable law and Dispute settlement

  • You agree that this Agreement and any contractual obligation between JUST MEDICAL ADVICE and User will be governed by the laws of India.
  • Any dispute, claim or controversy arising out of or relating to this Agreement, including the determination of the scope or applicability of this Agreement to arbitrate, or your use of the Application or the Services or information to which it gives access, shall be determined by arbitration in India, before a sole arbitrator appointed by JUST MEDICAL ADVICE. Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat of such arbitration shall be Mumbai. All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language. The award shall be final and binding on the parties to the dispute.
  • Subject to the above Clause 17, the courts at Mumbai shall have exclusive jurisdiction over any disputes arising out of or in relation to this Agreement, your use of the Application or the Services or the information to which it gives access.

20. Point of contact

  • If a User has any questions concerning the Application, this Agreement, the Services, or anything related to any of the foregoing, JUST MEDICAL ADVICE customer support can be reached at the following email address info@justmedicaladvice.com.
  • In accordance with the Information Technology Act, 2000, and the rules made there under, if you have any grievance with respect to the Application or the service, including any discrepancies and grievances with respect to processing of information, you can contact our Grievance Officer at:

    Name: Mangal Jadhwar
    Designation: Head – Grievance Office
    Address: 21/2 Samrat Ashok Nagar, Shell Colony Road, Chembur, Mumbai
    Email: info@justmedicaladvice.com

    In the event you suffer as a result of access or usage of our Website please address your grievance to the above person.

21. Severability

If any provision of the Agreement is held by a court of competent jurisdiction or arbitral tribunal to be unenforceable under applicable law, then such provision shall be excluded from this Agreement and the remainder of the Agreement shall be interpreted as if such provision were so excluded and shall be enforceable in accordance with its terms; provided however that, in such event, the Agreement shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction or arbitral tribunal.

22. Waiver

No provision of this Agreement shall be deemed to be waived and no breach excused, unless such waiver or consent shall be in writing and signed by JUST MEDICAL ADVICE. Any consent by JUST MEDICAL ADVICE to, or a waiver by JUST MEDICAL ADVICE of any breach by you, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

You represent and warrant that (i) you are not located in a country that is subject to any kind of Indian Government embargo, and (ii) you will comply with all relevant U.N. and EU sanctions and embargoes.

23. Payment Terms

To avail of any services offered by JUST MEDICAL ADVICE through the Application, you must have Internet access and a current valid accepted method of payment as indicated during sign-up (“Method of Payment”). You also agree to pay the applicable fees for the services you avail through the Application as they become due, whether on a one-time or subscription basis.

Unless otherwise specified upon enrolment, for subscription services, your Payment Method will be authorized for up to approximately one month of service as soon as the free trial, if any, has concluded for the Application webinars for which you register for a paid subscription and on a monthly basis thereafter until you cancel the subscription. For example, if you begin a paid subscription on January 1st for a 14 day free trial, you will be charged on January 15th for the first month, February 15th for the second month, and so on. Your billing data may vary slightly if your billing date does not have a corresponding date the next month (i.e. enrollment started on January 31 will be billed on February 28). Failure to pay may result in the termination of your subscription. Depending on where you transact with us, the type of payment method used and where your payment method was issued, your transaction with us may be subject to foreign exchange fees or differences in prices, including because of exchange rates. JUST MEDICAL ADVICE does not support all payment methods, currencies or locations for payment. Your obligation to pay fees continues through the end of the subscription period during which you cancel your subscription. All applicable taxes are calculated based on the billing information you provide us at the time of availing the services we provide in the Application. Other than stated above, you hereby acknowledge and agree that JUST MEDICAL ADVICE will not offer refunds on any fees and charges related to your subscription. This includes any partially used or unused periods for which you have already paid. Your obligation to pay fees continues through the end of the subscription period during which you cancel your subscription. We do not guarantee refunds for lack of usage or dissatisfaction.

Currently, your subscription to JUST MEDICAL ADVICE products or services will start with a free trial. The free trial period for any of your subscriptions will last for the period of time specified during your sign-up. Free trials for any services may not be combined with certain other offers when specified in the offer language. If you have subscribed to a particular paid service within the last six (6) months, or if your Payment Method, physical address or email address has been associated with an account for that paid service, you are not eligible to receive a free trial for that service. If you begin your subscription with a free trial, we will begin billing your Payment Method for monthly membership fees at the end of the free trial period of your subscription unless you cancel prior to the end of the free trial period.

Your Payment Method will be authorized for up to approximately one month of service as soon as you register for a free trial. In some instances, your available balance or credit limit may be reduced to reflect the authorization; however, no charges will be made against the Payment Method unless you do not cancel prior to the end of your free trial period. You may cancel at any time by going to your account settings. If you cancel your subscription during a free trial period, no charges will be made against your Payment Method. You may be ineligible for certain features of a product or service during your free trial period.


Annexure 1

Fraud detection policy and procedure

The policy is applicable to all Users and is under the control of Just Medical Advice Limited Liability Partnership (Just Medical Advice).

  • Why a Fraud Detection Policy?
    JUST MEDICAL ADVICE’s fraud management policy sets out the responsibility of Users and management in relation to reporting of fraud or suspected fraud during the use of the application as provided by JUST MEDICAL ADVICE. Reporting of fraud or any suspected fraud would be mandatory.
  • Capacity of the Fraud Policy?
    This policy shall apply to any abnormality, wrongdoing, and or illegality involving Users of the Application and or individuals having any legal relationship with JUST MEDICAL ADVICE. For the purpose of this policy, User shall mean as defined under the Terms and Conditions agreement.
  • Defining Fraud?
    Fraud in common parlance shall be defined as an intentional act to deceive so as to obtain an unjust illegal advantage. For the purpose of this policy, fraud shall include but not limited to the following
    • Theft of any assets of JUST MEDICAL ADVICE including intellectual property.
    • Submitting false information to JUST MEDICAL ADVICE
    • Submitting false payments to JUST MEDICAL ADVICE
    • Blackmail
    • Knowingly creating and distributing false reports or personal data
    • Deliberate negligence so as to cause harm to JUST MEDICAL ADVICE.
    • Dishonorable or irresponsible acts so as to harm the reputation and cause damage to JUST MEDICAL ADVICE
  • Fraud Detection

    All Users shall have a duty to safeguard against fraud. Users are expected to identify procedures that maybe vulnerable to fraud or indicative of fraud and to draw the attention of the concerned personnel of JUST MEDICAL ADVICE to such activities. Concerned personnel have a particular responsibility to be familiar with and alert to the types of fraud that might occur and to put in place effective controls to avoid such occurrences.

    Users shall provide ( as and when needed) support to and work with JUST MEDICAL ADVICE;s internal divisions, other Divisions involved, and law enforcement agencies in the detection, reporting and investigation of dishonest or fraudulent activity, including the prosecution of offenders. Once fraud is detected, JUST MEDICAL ADVICE shall be responsible for taking appropriate corrective action to ensure adequate controls are put in place to prevent reoccurrence of improper activity.

Dealing with Fraud

Reporting fraud or suspected fraud is mandatory:

Persons/Users who cover up, obstruct, or fail to report (or monitor) a fraud that they become aware of, or ought to have been aware of, may be considered to be an accessory after the fact and may be subject to termination of their accounts. Persons who threaten retaliation against a person reporting a suspected fraud shall be subject having his accounts with JUST MEDICAL ADVICE terminated immediately.

Great care must be taken in dealing with suspected dishonest or fraudulent activities to avoid:

  • Alerting suspected individuals to an investigation underway; and
  • Making statements that could lead to claims of false accusations or other charges. In particular, the matter should not be discussed with the individual suspected of fraud.

Reporting of fraud shall follow the following guidelines:

  • Any user suspecting fraudulent activity taking place shall report the matter immediately to JUST MEDICAL ADVICE at info@justmedicaladvice.com
  • In certain cases it maybe more apposite to report the matter to the directors of JUST MEDICAL ADVICE itself at directors@justmedicaladvice.com, because of the seriousness and gravity of the issue concerned. Concerns can be reported verbally or in writing. Where a concern is raised verbally the following steps are to be taken by the User raising the concern to ensure that the concern raised is acknowledged by the recipient as received in the manner intended by the User. These steps are to ensure that the recipient is clear that what is intended as a concern about suspected fraud is not construed by the recipient as a passing or casual comment.

The User raising the concern shall send a written communication to the recipient. The written communication confirms:

  • the fact that a concern about suspected fraud was raised (details of the suspected fraud need not be included, just the fact that a concern is raised);
  • that a written acknowledgement from the recipient to the User is required.

The recipient responds with a written communication acknowledging receipt of the concern.

  • Once a report of suspected fraud is made to the concerned person at JUST MEDICAL ADVICE, that person is required to pass that information promptly to directors of JUST MEDICAL ADVICE;
  • Director on receipt of a report of a suspected fraud are required, in turn, to take prompt and necessary action under law.

No investigation of a suspected fraud should take place until the Directors of JUST MEDICAL ADVICE have been informed. The Directors, in turn, will determine the best method to proceed in order to rectify such fraud. All steps shall be taken as mandated under law. Directors will take lead as to the manner in which the fraud shall be investigated. This will involve data collection, analysis and intervention, including the review of internal controls. In circumstances where the investigation requires the use of technical expertise, external specialists to lead or to contribute to the investigation. They will report the findings, conclusions and any recommendations to the Directors of JUST MEDICAL ADVICE. JUST MEDICAL ADVICE and its directors have the right to take action as necessary and mandated under Indian law. In all cases confidentiality shall be maintained and natural justice adhered to.